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Returns Policy

Delivery Times

Unfortunately, we are unable to guarantee delivery times due to inconsistent postal standards across the country. We will work with our delivery partners to resolve any issues as quickly as possible.

Warranty and Disclaimer of Products

There are no express warranties which extends beyond the description on the face hereof.

SELLER DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. Since Bonita Care cannot control the manner of use of products after their sale, Bonita Care will not be responsible for any consequential or indirect damages. No warranties will apply if the products are in any way altered or modified after delivery by Bonita Care.

Warranty Policy

Should a customer receives any product which is faulty or dead on arrival, then the customer must notify Bonita Care within 14 days and discuss to resend the product back for replacement.

Manufacturer & Replacement Warranty

Customers should read the product individual page regarding manufacturer/replacement warranty.

Customers may be required to contact the manufacturers technical support department directly to acquire authorisation to return any faulty product.

How to Return Merchandise

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If you are an Australian or New Zealand based business please fill out the form below so we can get in touch with you with terms and conditions and pricing.